Company Information

Registered address: 4th Floor, 1-3 Pemberton Row, London EC4A 3BG

Registered in England and Wales 10396311

VAT number is 2520500 56

Mediatel Audiotrack Limited Privacy Policy

This privacy policy sets out how Audiotrack uses and protects any information that you give Audiotrack when you use this website.

As a responsible organisation, we comply fully with the requirements of the Data Protection Act 1998 ("Act").

Audiotrack is committed to a policy of protecting the rights and privacy of individuals in accordance with the Act. Any personal information that we collect from you is collected and used fairly, stored safely and securely and not disclosed to any third party unlawfully. Audiotrack may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14 December 2016.

What we collect:

To enable us to deliver Audiotrack’s services to you we must collect personal information about you such as your e-mail address, your name and your company. We may also collect information about your visit to our website, including the pages you view, the links that you click on and other actions taken within our website. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. All of this data comprises “Your Personal Information”.

Why we collect it:

We collect and use your personal information to communicate any information and services you have requested from us.

We may also contact you with information about our services that we deem of interest to you. You can unsubscribe, at any time, from these communications via the link in the emails or when you log into your account.

Who we share your information with:

We do not sell, rent or lease the information we collect to any third parties. We may share your information with other like-minded organisations so that they may send you information that might be of interest to you but we will not do so unless you have consented to us sharing your information in this way. We also share your information with those companies that we contract with to provide services on our behalf, such as handling the printing, processing and delivery of mailings, delivering banner advertisements on the website, processing on-line financial transactions, or analysis of the data we collect. We will only provide these companies with the personal information they require to deliver these services to you and on the understanding that your personal information is maintained confidentially and securely and that it is used only for purposes that you have consented to.

We may access and/or disclose your personal information if we are required to do so by operation of law or in good faith, if we believe that such disclosure is necessary to conform with the law or comply with any legal process served on us or this website and to protect and safeguard our rights and our property or in urgent circumstances to safeguard users of our website, our services and members of the public.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Control of your Personal Information:

You may choose not to have your personal information used in any of the ways described in this Privacy Policy. Where your personal information is collected you will often be given the opportunity to give or refuse your consent to certain uses of your personal information. If at any time you wish to have your personal information removed from our records, or you wish us to stop using your personal information in certain ways, or if you wish to discover the extent of personal information that we hold about you ("Subject Access Request") then please write to us c/o Data Protection, Mediatel Audiotrack Limited, 4th Floor, Burleigh House, 357 Strand WC2R 0HS. Remember that if you are making a Subject Access Request then we make a charge for supplying you with this information. To help us to locate and provide to you the information that we may hold on you quickly and efficiently you must include in any Subject Access Request letter as much information about your reason for making the request, how you believe we came to hold your personal information and the purposes to which you believe we are putting that information. If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security of your Personal Information:

We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. We store personal information you provide on computer systems that have limited access and which are located in secure facilities.


A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. If you do not know what cookies are, or how to control or delete them, then we recommend you visit for detailed guidance.

We may use both “session” cookies and “persistent” cookies on the website. We will use the session cookies to keep track of you whilst you navigate the website. We will use the persistent cookies to enable our website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We do this because cookies enable us to do useful things such as find out whether you have visited our website before by checking to see, and finding, the cookie we left there on your previous visit. Cookies help us to provide you with a better experience when you visit our website as well as helping us to customise your profile.

The following tables describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not, within your browser you can elect to receive notification when a cookie is sent or decline all cookies. Declining cookies may prevent you from taking full advantage of the website.

"Session" Cookies set by Mediatel Audiotrack Limited
We use session cookies when a user elects to log in to affect a secure log in, control the user experience and confirm user details.

Persistent Cookies set by Mediatel Audiotrack Limited
Audiotrack uses a cookie for security when accessing certain data related to the J-ET system
If you delete or block this cookie, the site may not function as required
Audiotrack stores 1 cookie to ensure the cookie warning is not shown again after a user acknowledges it
  • accepted_cookie_policy
If you delete or block this cookie, the site will still function as required but the cookie warning will be repeated with each visit

Cookies set by Third Parties
Google Services (Analytics, Maps) You can find out more about Google's position on privacy at

Email tracking:

Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we send we put in tracking so that we can tell how much traffic those emails send to our site, and can track at an individual level whether the user has opened and clicked on the email. We rarely use the latter information at a personal level, rather we use it to understand open and click rates on our emails to try and improve them. Sometimes we do use the personal information e.g. to re-email people who didn’t click the first time. If you want to be sure that none of your email activity is tracked then you should opt out of Mediatel’s emails which you can do by emailing or writing to Marketing Dept, Mediatel Audiotrack Limited, 4th Floor, Burleigh House, 357 Strand, London WC2R 0HS.

Contact the team

Email the team

Or give us a call +44 (0)20 7420 3258

Cookies on Audiotrack

Audiotrack places cookies on your computer so that we can give you the best possible experience of the site.
Take a look at the Audiotrack Cookie Policy for more details, including how you can amend your preferences.

By continuing to browse Audiotrack, you are agreeing to our use of cookies.